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Frequently asked
Questions
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What if I get a book I've already read?Congratulations! You've either discovered time travel or you have excellent taste. Consider it a chance to revisit an old friend or gift it to someone who clearly needs better book recommendations than they're currently getting
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Can I request specific authors?That would defeat the whole "surprise" element, wouldn't it? It's like asking to see your birthday presents in advance. We're basically literary fairy godmothers - trust the magic!
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What genres do you have?Everything from "makes you ugly cry on public transport" to "keeps you awake until 3am questioning reality." We've got romance that'll make you believe in love again and thrillers that'll make you check your locks twice.
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How do you choose which book to send?Ancient book-matching algorithms combined with a dartboard and a Magic 8-Ball. (Kidding! It's mostly vibes and a deep understanding of what makes readers happy.)
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What if I hate the genre I picked?Plot twist! Sometimes the best books are the ones that surprise us. That's literally our entire business model. Embrace the chaos!
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Do you send new or used books?Think "gently loved" rather than "survived a book apocalypse." Signs of a book that was cherished, not abused. No coffee ring stains that look like modern art, no pages that crunch when you turn them, and definitely no spine that's given up on life. Basically, books that still have their dignity intact and maybe a story or two to tell about their previous adventures.
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Can I order multiple books?Absolutely! Build your own personal library of surprises. We support your book hoarding... we mean, "collecting" habits.
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What's your definition of "excellent condition"?No coffee stains, no dog-eared pages that look like they survived a tornado, and definitely no mysterious sticky notes with someone's grocery list. Basically, books that still look like they love themselves.
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How long have you been doing this?Long enough to know that readers are wonderfully unpredictable and that there's a perfect book match for everyone, even people who claim they "don't really read."
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What if my book gets lost in the mail?Then somewhere out there, a postal worker is having the literary adventure of their lifetime. But don't worry - we'll send you another one because we're not monsters.
Can't find what you're looking for, then Contact Us or for more information, visit the About Us page
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